A Florida female posed to be a social employee. Nobody caught on until she died.



A Florida social worker surrendered her license just after an investigation found her spouse pretended to become her and dealt with sufferers making use of a web-based psychological health and fitness System.

In line with a Florida Division of Well being investigative report and on-line well being department records, Peggy A. Randolph was a accredited medical social worker in Ellenton, about twenty miles northeast of Sarasota.

She was also accredited in Tennessee as being a social worker, for each on the net documents and paperwork submitted towards the condition’s Board of Social Employee Licensure.

When Randolph was documented, she labored for Brightside Well being, an internet based mental wellbeing platform, amongst January 2021 and February 2023. Throughout that point, she provided providers to many customers by means of video get in touch with, In keeping with official paperwork.

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Client learned about impersonation following social worker’s wife died
Randolph went on bereavement depart pursuing the Demise of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s client described that she were dealt with by Randolph’s unlicensed, deceased spouse as opposed to the social worker herself.

The affected person who documented the problem furnished a photograph of herself Chatting with Randolph’s spouse all through a session. When Brightside Health and fitness commenced an investigation and confronted Randolph, the social employee denied the affected individual were dealt with by her spouse.

Randolph sooner or later admitted it absolutely was her spouse witnessed from the Picture dealing with the affected person and mentioned her spouse, Heath-Randolph, experienced an “uncontrolled bipolar issue” that will have brought about her viewing individuals powering the social employee’s again.

When Brightside Wellbeing started investigating the case, the company acquired Randolph’s spouse was viewing patients for rather a while, Based on a report submitted Along with the Florida Division of Well being.

“This was a coordinated work so Randolph could deliver expert services to individuals in human being even though (her wife) delivered companies more than the phone,” the report browse.

As outlined by information submitted in Tennessee, Randolph was compensated for periods her wife attended.

"Brightside Wellbeing conducted an inner investigation and established (Randolph) had shared her log-in credentials with (her spouse)," the report reads. Brightside Health and fitness fired Randolph on Feb. 28, 2023 and then the social worker chose to retire her license.

Brightside Wellbeing Allow law enforcement know about the specific situation on April 17, 2023.

Randolph couldn't be reached for comment but files filed in Tennessee clearly show that Randolph agreed not to apply to reinstate her license. She also should spend a civil penalty of $one,000.


Mental overall health business reimbursed clients for impacted therapy
Brightside Wellbeing stated in a press release to United states of america Now that Randolph was an unbiased contractor within the platform, in addition to other mental health and fitness internet sites.

The organization said it takes safety measures to forestall predicaments for example these, such as interviews, background checks and license verification. The company also claimed it revalidates licenses for all of its healthcare experts.

Once Brightside Health and fitness learned with regard to the promises versus Randolph and her spouse, the business eliminated her access to the corporation’s devices and terminated her contract.

Brightside Well being also reported it:

Reassigned Randolph’s people to new Health care industry experts
Described the case to federal authorities
Reported Randolph to professional licensing boards
Executed a comprehensive protection audit
The corporate also mentioned it notified the Office of Civil Rights of a possible HIPAA violation, and likewise contacted patients in producing and through telephone.

The corporate stated In addition it issued refunds for probably-related periods and Enable insurers know.

“The claimed conduct might be a breach of Randolph’s contractual agreement with Brightside and also a violation of her Skilled code of ethics,” the corporate said inside the published statement.

“We’re really unhappy that a single company was prepared to violate the have confidence in that Brightside and, most of all, her individuals experienced put in her, as believe in is the inspiration of the affected person and company relationship in the two telehealth As well as in-human being care.”

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